If your order isn’t quite right, contact us within 30 days at info@147snookerfanatics.com with your order details. You can also use webchat for help. For the full return process, check our Returns page so you know exactly what to do next.

147snookerfanatics is currently an online store, but we may open a physical location in the near future. If you have any inquiries, please don't hesitate to contact us via our webchat or email us directly at info@147snookerfanatics.com. We will endeavor to respond to you as soon as possible

Shipping times can vary depending on where you are and what you’ve ordered. For the latest delivery estimates, check our Shipping & Returns page. If you need help with an order you’ve already placed, send us a message and we’ll take a look.

If your tracking says delivered but your parcel hasn’t shown up, check with the carrier first and ask anyone at your address if they’ve grabbed it. If it still can’t be found, contact us with your order details and we’ll help you sort out the next step. 📦

If you need to change or cancel an order, contact us as soon as possible after checkout. We can only make changes within 3 hours of placing your order, so the sooner you reach out, the better. Please double-check your shipping details before you hit buy. ✅

If a favourite item’s out of stock, send us a message and we’ll let you know what’s happening. We update the site when new stock lands, so it’s worth checking back for fresh snooker goodies. 👀

For now, free standard shipping with tracking worldwide. To keep updated follow us on Instagram, thank you for your support in our small business!