
SHIPPING & RETURNS
Shipping Policy
At 147 Snooker Fanatics, we strive to provide fast and reliable shipping to ensure your order arrives on time. We process and ship orders within 1-5 business days from the date of purchase. Currently, we offer standard shipping worldwide as the most economical method.
Depending on the country, shipping is calculated for the first item at a fixed rate based on item weight and size. Additional items of the same type of product are calculated at a discount fixed rate.
The scenario below is for example purposes. Please check the total amount in the shopping cart before proceeding with payment. We offer free shipping worldwide for any purchase over $150.00. Simply apply the discount code Freeshipping150.
Shipping Scenarios
John has purchased items to be sent to Australia, and in each scenario, the total amount is below $150.00.
Fixed price for worldwide shipping for each item is as follows:
T-shirt: fixed first item cost $10.99, additional item $3.99
Water bottles: first item cost $14.29, additional item $5.99
Scenario 1.
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2 x T-shirts: total amount for shipping is calculated at $10.99 for the first item and $3.99 for each additional item. The total amount for shipping equals $14.98 unless the total amount is over $150, in which case free shipping is automatically applied.
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Automatic free shipping can only be applied to the same product category if the total order is over $150.00. if you have different items and your order is over $150.00 simply add in the code Freeshipping150 to get free shipping applied to your purchase. (scenario 2 explains this in more detail)
Scenario 2.
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1 x T-shirt and 1 x Water bottle: as these are 2 different items with different weights, the first item fixed price applies. The T-shirt costs $10.99 and the water bottle costs $14.29, This equals to $25.28. If John decides to add another water bottle, the discounted additional item price of $5.99 applies, bringing the total to $31.27 for 3 items. If your order reaches over $150.00, you are eligible for free shipping. Simply enter the shipping code Freeshipping150, and we will ship all your items for free.
Shipping cost for all products can be found on the items page.
We are looking at providing express shipping options in the near future.
Here is an approximate time frame for your item to arrive based on your location:
United States
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Shipping method: Standard
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Delivery time: 5 - 15 business days
Canada
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Shipping method: Standard
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Delivery time: 2 - 5 business days
European Countries
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Shipping method: Standard
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Delivery time: 10 - 30 business days
Rest of the World
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Shipping method: Standard
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Delivery time: 10 - 30 business days
International orders may be subject to customs fees or import taxes, which are the responsibility of the buyer. Once your order is shipped, you will receive a tracking number to monitor its journey. We are committed to delivering your products safely and efficiently, and we appreciate your patience as we work to fulfill your order.
Return & Exchange Policy
At 147 Snooker Fanatics, we inspect the quality of each product after production. If you are not 100% satisfied with your purchase due to a fault in our product, we guarantee a full refund, excluding shipping costs, or an exchange for the exact or a similar item you purchased.
To process a refund or exchange, we kindly ask that you email us with the reason for your request and any relevant feedback. Please include a photo of the faulty product and send it to our team at info@147snookerfanatics.com within 14 days of receiving the product.
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No returns will be accepted after 14 days from the date your order was delivered.
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Returned items must be unwashed, unworn, and undamaged, and returned to us in the original packaging (or similar) within the specified time frame. We will refund you the shipping cost as per your invoice, with the exception the invoice does not exceed $10.99 USD, if the return shipping invoice is more than $10.99 USD a maximum amount of $10.99 USD will be applied. A refund or exchange will be processed upon receiving the original item.
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All shipping and handling charges are non-refundable unless we shipped the wrong item or requested the return.
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Refunds will be issued to the original method of payment or as an online credit.
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147snookerfanatics.com reserves the right to deny a refund if items are not received within a reasonable time frame after the return has been accepted.
Your feedback is important to us and helps us improve our business. We greatly appreciate your time and input.
In some cases, we may request that the physical product be returned to us for review. This allows our team to investigate the issue and provide valuable feedback to our production department. We thank you in advance for your cooperation in helping us achieve 100% customer satisfaction.
Upon receiving your email request, please allow 24 to 48 hours for our team to respond to your refund request and provide further instructions.
Refunds typically take 14 business days to process, depending on your bank's transaction time frame. Please check with your bank for more details regarding the refund process.
Please be advised that 147snookerfanatics.com cannot be held responsible for any delays caused by the bank. A copy of the refund bank transaction will always be provided to you for your records.
If you have any questions, please contact us through our webchat or email at info@147snookerfanactics.com